Ocean Rocks

Salon Policies

 

Appointments

Salon services are available by appointment only.

Please contact us by phone or email and include your name, phone number, and requested services. We will return your message as soon as possible.

Online booking is also available! Visit the link below to schedule.

 

New Guests

Please arrive 5 minutes early, as we want to have plenty of time for our consultation and to welcome you to Freedom Salon!

We will start your visit with a full consultation where we'll discuss not just your goals for today but your goals long term. If you have any inspiration photos, we'd love to see them, please have them easily available at your appointment.

You can go to the "Services" tab to learn more about what we offer. 

All prices listed there are starting price points and pricing may shift based on the custom plan we create for the day.

Please call or email us to request an appointment! 

 

Cancellations 

In order to continue providing the best possible scheduling options to my guests, I do require 24 hours notice should you need to cancel or reschedule your visit with me. Should you cancel your appointment with less than 24 hours notice, a $25 per service cancelled fee does apply and will be due before a new appointment is scheduled. 

Please understand that when you cancel your appointment without giving enough notice, we miss the opportunity to fill that  appointment time. Clients on our waiting list also miss the opportunity to receive services.
As a courtesy, we do email/text you 48 hours before your appointment to confirm.

 

Service Re-do and Retail Return

We strive to offer our guests the highest level of guest satisfaction. If you are having challenges with your cut or color, let us know within 7 days of your visit and we'll be happy to correct the issue with no additional charge. Should you make a retail purchase that you are unsatisfied with, we will accept retail exchanges at full credit for 30 days from your initial purchase.

 

Freedom Salon

910.398.8655

5653 Carolina Beach Rd. #b2
Wilmigton, NC 28412

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